Sub-processors
This is our current, published list of sub-processors, referenced as Annex B in our Data Processing Agreement. We give at least 30 days’ notice before adding a new sub-processor.
Last updated: 23 July 2026
| Sub-processor | Purpose | Location |
|---|---|---|
| Fly.io, Inc. | Application hosting, compute, and TLS termination | UK region |
| Neon, Inc. | Managed PostgreSQL database hosting | EU region |
| Stripe Payments UK Ltd | Subscription billing (no card data stored by CareStead) | UK/EU |
| Functional Software, Inc. (Sentry) | Error monitoring (scrubbed of clinical content) | EU |
| Resend | Transactional email delivery | EU |
| Crisp IM SARL | Customer support chat (when enabled) | EU |
Want to be notified of changes to this list? Email legal@carestead.co.uk and we’ll add you to our sub-processor change notice list.