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Desk directory · Manager
50 destinations
18 on the floor · 12 clinical · 7 home ops
Every day
18Today
Late care, missed doses, and what to do next
Personal care
Wash, dress, or could not give
Pain
A score of 7 or above
MAR
Given, missed, or could not give on this round
Observations
NEWS2, food, and fluid
Kitchen menu
Today’s dishes, allergens, and texture
Bowel chart
Bristol type, and three days with none
Turning chart
Which side, and who is due again
Sleep
Last night, including a poor night
Night checks
Settled, awake, or needs help
Catheter output
Urine amount, blood, or a 4 hour gap
Stoma
Emptied, changed, or skin sore
Skin
Intact, red, broken, or a 4 hour gap
Oral care
Cleaned, dentures, or could not give today
Mood
Settled, low, distressed, or could not give
Notes
The staff notebook, including visit notes
Handover
What this shift already recorded
Messages
Messages between staff on shift
Clinical
12Residents
People living in the home
Medications
What is prescribed. Doses are recorded on MAR
Medicine stock
Cupboard counts and refill days
Care plan
Needs, capacity, and daily routine
Risk
Falls, skin, and nutrition
Weight book
A drop of 2 kg or 5 percent
Skin and wounds
Marks on the body and open wounds
ABC charts
Before, behaviour, and what followed
Incidents
Safeguarding, notifications, and duty of candour
Medical
Conditions, allergies, and the GP
Emergency card
What paramedics need at the door
Share with GP
A pack a clinician can read
Home
9Occupancy
Who is in each bed
Visitors
Who is signed in against a resident
Diary
Visits and appointments; month view from the same diary
Staff history
What staff recorded on the floor
Activities
Who joined and who did not
Relative updates
What the home has published
Documents
Letters, results, and agreements
Sign-offs
Consent and care-plan signatures
Notifications
What this role needs to see
Account
4The record
7Staff
Carers, nurses, and managers
Training and DBS
Courses, DBS, and supervision that are due
Policies
What staff must read
Roster
Who is on shift, including agency staff, against dependency
Inspection pack
Evidence for the home’s regulator
Fees
Local authority, continuing healthcare, and funded nursing care
Analytics
Doses, incidents, and overdue risks